About US
UK Consumer Finance was set up to bridge the gulf of knowledge and experience that sometimes exists between retailers of higher priced goods and services and lenders.

Proven Success

Retailers are the experts in selling their underlying goods and their customers need access to finance in many cases to be able to afford the goods. Retailers are not necessarily experienced in consumer credit and this can lead to sub-optimal outcomes. This is also more likely since credit broking became an FCA authorised activity in 2014.

Lenders on the other hand know the business of lending (and are much more familiar with FCA regulation) but they do not always understand the intricacies of the underlying product market. It is almost like the retailer and the lender speak two different languages.

Our role is to assist the retailer to get the best out of the lender relationship both in relation to commercial terms but also in relation to customer journey as that is vital for the ultimate consumer buying the retailer’s goods.

Background

Before starting this business our founder managed the lender relationships at one of the largest white goods sellers in the UK and found that finance was crucial to being able to offer the underlying product.

When he took on that role he also noted that the level of knowledge of finance in the retailer was so limited that it meant finance was not nearly as effective as it could be. He also found that while lenders wanted to help they tended to look at everything from their viewpoint and were not close enough to the underlying product customer journey to be able to offer much useful insight.

Our Services

What We Do Best

Given our background we are uniquely placed to understand the challenges that retailers face when offering finance options and when having to deal with large lenders. We will ensure that you have all the support needed to make finance an effective enabler for your business.

Services for Retailers

Services for Lenders

Get In touch

For an initial discussion about how we can help your business to become more profitable you can reach us below:

Tel: +44 7557 614085

+44 20 8144 4661

info@ukconsumerfinance.com